Angry Indigo passengers of a flight from Delhi to Istanbul take to twitter to shame Indigo once again, as they forget to load the entire flight’s checked-in luggage.
The incident took place on the 15 September 2019, when the airline known for its economic rates to international and domestics destinations forgot to load the luggage of the entire aircraft back in Delhi. One angry passenger took to twitter to record the incident calling attention to the unruly service of the airline, adding a picture of the apology letter he received filled with a series of vague instructions.
Just flew in on @IndiGo6E flight 6E 11 from Delhi to Istanbul last evening. We received this piece of paper when we were waiting for our luggage at the belt. The airline did not load the luggage of the ENTIRE FLIGHT. Not a single passenger got their luggage (1/n) #shameonindigo pic.twitter.com/7KF2VT0f2O
— Chinmay Dabke (@chinmaydabke) September 16, 2019
Forget my luggage once shame on me! Forget it twice #shameonindigo.
Regardless of the statement given by an Indigo spokesperson, claiming payload restrictions on Istanbul flights, expected heavy headwind and fuel expenses, the conversation on twitter took a bitter turn for Indigo, with previous passengers of the airline, twitting their luggage woes with the “on-time delivering courteous and hassle-free experience” carrier.
@IndiGo6E PNR:LLYF8K mumbai to Istanbul, baggage dint arrive, its lost. Already emailed several times yet no response.Its been more than 24hrs Stranded in istanbul without luggage. Care to respond?!
— Manali Agarwal (@11Manali) September 9, 2019
With selected reply from Indigo on twitter, the passengers of all Istanbul flights have been assured that their luggage will reach them soon but without any compensation for the inconvenience caused. However, the troubles have not yet ended for the carrier, as one passenger’s tweet has started a conversation on the airline’s capability to deliver followed by the hashtag #shameonindigo.
Have you been ever experienced something similar? Share your experience with us below.