We guarantee the lowest price on all 200,000+ experiences we sell. If you find the same product cheaper within three days of booking or while you're in your destination, we'll refund the difference.
It's Easy To Do
Gather your information
Assemble your Viator Booking Number or Itinerary Reference Number and the proof of the lower price you found.
We'll examine your materials and get in touch as soon as we can.
Receive your refund
If everything checks out, we'll refund you the difference between the two prices.
Select Date and Travelers
Non-refundable
You will not receive a refund if you cancel. Learn More
Cancellation
Free cancellation
September 27
100% refund
September 28
No refund
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Cancellation
September 28
No refund
You can cancel up to 1 days in advance of the experience for a full refund.
For a full refund, you must cancel at least 1 full days before the experience’s start time.
Any changes made less than 6 full days before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Cancellation
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Arriving at Machu Picchu by train? Ensure a hassle-free trip with a comfortable private shuttle from your hotel to the train station of Poroy. Your driver will be glad to help you with your luggage, 24 hours a day, 7 days a week.
Our certified drivers will track the status of your flight and wait if there is any delay. Your private shuttle is equipped with air conditioning, a must-have for the cold weather of Cusco.
This is a private shuttle service between hotels in the center of Cusco and Poroy train station. If you choose a pick up location out of our range, additional charges may apply.
What To Expect
Please confirm your exact arrival and departure time, as well as your train frequency number. We will track the status of your train and wait if there is any delay.
Pick up from Poroy Train Station:
Our staff will be waiting for you at your return to the train station. They will be holding a sign with your name written on it. Your driver will escort you to your designated private vehicle and drive you to your hotel.
Pick up from hotels in Cusco:
Your driver will wait for you at the hotel for 15 minutes. We will pick you up 1 hour before your departure from Cusco. Feel free to request a different pickup time if needed.
Additional Info
Service animals allowed
Specialized infant seats are available
Suitable for all physical fitness levels
Operated by Viagens Machu Picchu
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.