We guarantee the lowest price on all 200,000+ experiences we sell. If you find the same product cheaper within three days of booking or while you're in your destination, we'll refund the difference.
It's Easy To Do
Gather your information
Assemble your Viator Booking Number or Itinerary Reference Number and the proof of the lower price you found.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Cancellation
September 28
No refund
You can cancel up to 1 days in advance of the experience for a full refund.
For a full refund, you must cancel at least 1 full days before the experience’s start time.
Any changes made less than 6 full days before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Cancellation
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Our drivers have extensive experience in driving and transporting passengers, as well as the vehicles are comfortable and are ready to meet the needs of the traveler, it is a totally private service, where the safety of our clients is the most important thing from their collection to the arrival at your destination.
At the international departure gate of El Dorado airport (gate # 5), and/or at the domestic departure gate of El Dorado airport (gate #2), in both cases the driver will carry a board with the name of the traveler (talkative ) to contact him. In the same way, the traveler can leave us his contact number (whatsapp) preferably for better communication between the two.
What To Expect
From the moment the transfer is booked with us, we communicate with the client, to be aware of their arrival. The driver will carry the speaker with the name of our company and the name of the traveler so that it is easy to identify us. In addition to that, they will have our contact numbers in case the traveler needs to notify any news with their arrival.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Infants are required to sit on an adult’s lap
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Operated by COLOMBIA TOURS AND TRIPS
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time
Any changes made less than 24 hours before the experience’s start time will not be accepted.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Cut-off times are based on the experience’s local time.