We guarantee the lowest price on all 200,000+ experiences we sell. If you find the same product cheaper within three days of booking or while you're in your destination, we'll refund the difference.
It's Easy To Do
Gather your information
Assemble your Viator Booking Number or Itinerary Reference Number and the proof of the lower price you found.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Cancellation
September 28
No refund
You can cancel up to 1 days in advance of the experience for a full refund.
For a full refund, you must cancel at least 1 full days before the experience’s start time.
Any changes made less than 6 full days before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Cancellation
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Hughes sets itself apart from competitors by being Australia's oldest and only fully national chauffeur service with over 115 years of experience. Their extensive fleet includes luxury sedans, SUVs, and coaches, driven by professional, courteous chauffeurs. Hughes offers nationwide coverage, 24/7 customer service, and a commitment to luxury and reliability, making them a trusted choice for corporate, airport, and special event transport across Australia. Their attention to detail and customer-centric approach ensures a premium travel experience.
We also send an automated SMS message 30 minutes prior to pickup with GPS tracking.
Alternatively, your vehicle can be tracked in our Hughes app, which is free to download.
What To Expect
Once the booking is received you will receive an email confirmation from our team.
If you have any concerns prior to pickup, you can call or email our team who will be happy to assist you 24/7.
You will receive an automated SMS 30 minutes prior to your pickup with chauffeur and vehicle details along with a GPS link to track the vehicle.
You will be met by a professional, courteous, and well-presented chauffeur who will assist you with your luggage and open your door.
There will be a bottle of water ready for each passenger to enjoy whilst travelling in style and comfort to your destination.
Upon drop off, your chauffeur will open your door and assist you with your luggage.
You will receive a final SMS thanking you for travelling with Hughes and an option to leave feedback for your journey.
Additional Info
Specialized infant seats are available
Service animals allowed
Infants and small children can ride in a pram or stroller
Suitable for all physical fitness levels
Baby Seats on request
Trailers are available for excess luggage.
Operated by Hughes - Australia's Chauffeur Service
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time
Any changes made less than 24 hours before the experience’s start time will not be accepted.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Cut-off times are based on the experience’s local time.