We guarantee the lowest price on all 200,000+ experiences we sell. If you find the same product cheaper within three days of booking or while you're in your destination, we'll refund the difference.
It's Easy To Do
Gather your information
Assemble your Viator Booking Number or Itinerary Reference Number and the proof of the lower price you found.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Cancellation
September 28
No refund
You can cancel up to 1 days in advance of the experience for a full refund.
For a full refund, you must cancel at least 1 full days before the experience’s start time.
Any changes made less than 6 full days before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Cancellation
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Our vehicles are clean and up to standard. Infant seats can be provided upon request. We have daily airport pickups that are top tier.
You will not be charged extra for a delayed flight
We are updated if there is a long line for the visa. So dont panic. we will wait for you.
we are able to assit you with lost luggage and file a claim and bring you back once the bags arrive. This Rarely happens.
Please look for a driver holding a sign with your name.
The hotline/customer support line is on a 24 hours basis You can call or whatsapp anytime before boarding the flight.
We pick up all our travelers at the airport. Kindly provide flight details. Our driver will be patiently waiting for you at the airport with a banner posted your name on it for easy spotting.
What To Expect
Once we have confirmed your flight details. Our driver shall be carrying a banner posted with your name on it for easily spotting once you are cleared. He will happily pick you with your luggage and walk you to the vehicle thus drive you through the city to your destination.
Additional Info
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
Operated by kenya safari bookings
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time
Any changes made less than 24 hours before the experience’s start time will not be accepted.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Cut-off times are based on the experience’s local time.