Free cancellation
Up to 24 hours in advance. Learn More
Embark on a smooth journey from New Chitose Airport to Sapporo. Solo traveler or a group of eight? We’ve got you covered with our 24/7 service.
Choose the spacious Toyota Alphard for five, or the Haice Minivan for a full party of eight, ensuring everyone and their luggage fits comfortably. We stay updated on your flight details, guaranteeing on-time pickups, even if plans change.
Our transparent pricing policy means you get no unexpected fees—just the cost of your selected destination and vehicle. The first child seat is complimentary, and we’re flexible with extra stops and larger luggage.
Always at your service, our customer support is just a message away, ready to help round the clock. Opt for our Meet & Greet service for a warm, personalized welcome upon arrival.
With us, your transfer will be more than just a ride—it’s the start of your Hokkaido adventure.
Before You Book:
Just reach out to our customer service team with your travel details (like your flight info, number of folks traveling, luggage, addresses, and itinerary). We’re here to help you figure out the best routes and vehicles for your needs.
Pick-up Details:
1. Please share your correct flight info so we can ensure a smooth pick-up.
2. Our driver will be there waiting for you for 90 minutes after your flight lands. If it takes a bit longer, there’s an additional charge of $28 per hour.
3. If we don’t find you at the pick-up point 90 minutes after landing and we haven’t heard from you, our driver will need to leave, and we won’t be able to refund the fee.
4. If there’s any change in your flight schedule, just let us know at least 4 hours before your scheduled pick-up time. If not, any extra costs will be on you.
5. We plan pick-ups based on when your flight lands. If you set a specific pick-up time, we’ll treat it as a one-off pick-up and drop-off order.
Drop-off Info:
1. Please be ready at your hotel at the time you’ve given in the order.
2. We include a 30-minute wait time for free with drop-offs.
Operated by Hakuu
You can cancel up to 24 hours in advance of the experience for a full refund.
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