We guarantee the lowest price on all 200,000+ experiences we sell. If you find the same product cheaper within three days of booking or while you're in your destination, we'll refund the difference.
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Gather your information
Assemble your Viator Booking Number or Itinerary Reference Number and the proof of the lower price you found.
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Receive your refund
If everything checks out, we'll refund you the difference between the two prices.
Select Date and Travelers
Non-refundable
You will not receive a refund if you cancel. Learn More
Cancellation
Free cancellation
September 27
100% refund
September 28
No refund
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Cancellation
September 28
No refund
You can cancel up to 1 days in advance of the experience for a full refund.
For a full refund, you must cancel at least 1 full days before the experience’s start time.
Any changes made less than 6 full days before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Cancellation
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
8 Hours Mobile ticket
Offered in: Japanese, English
Overview
This private and customizable tour for Hakuba is ideal for guests who want their trip tailored to their interests and preferences, ensuring they can explore the city at their own speed. With our personalized approach, guests can delve into Hakuba's charm, discovering its unique sights and experiences curated just for them. Whether it's seeking adventure or embracing serenity, our tour caters to every preference, promising an unforgettable journey through Hakuba's wonders.
What's Included
Hotel pickup and drop-off
English-speaking professional tour guide
8-hour fully customized tour with reservations and bookings made on your behalf
The largest and most popular ski resort in Hakuba Valley, Japan. It boasts a 1701 meter vertical drop and steeps slopes, making it ideal for intermediate and advanced skiers
2 Hours • Admission Ticket Not Included
A haven for families and beginners in Hakuba Valley. Its gentle slopes and wide open terrain make learning to ski or snowboard a breeze, while its lift-accessed tree runs and backcountry challenge more adventurous skiers.
1 Hours • Admission Ticket Not Included
A scenic spot nestled amidst the Japanese Alps, reachable by a moderately difficult hike. It's a perfect destination for a day trip to combine some exercise with incredible scenery.
40 Minutes • Admission Ticket Not Included
A mid-sized ski resort in Hakuba Valley known for its incredible 360-degree panoramas. While the slopes cater more to intermediate skiers and snowboarders, the resort also offers fun activities like a giant swing and a tubing hill, making it a great choice for families.
2 Hours • Admission Ticket Not Included
A legacy of the 1998 Winter Olympics, is where Japan took home gold medals in ski jumping. Visitors can take a chairlift to the top for panoramic views and experience the exhilarating feeling of ski jumpers.
1 Hours • Admission Ticket Not Included
A fun-filled outdoor complex ideal for all ages in Hakuba Valley. It offers a variety of activities year-round, from swimming and cycling in summer to a forest adventure course perfect for families
1 Hours • Admission Ticket Not Included
Additional Info
Infants are required to sit on an adult’s lap
Public transportation options are available nearby
Infants and small children can ride in a pram or stroller
Wheelchair accessible
Suitable for all physical fitness levels
100% refund for cancellations made up to 4 days before the start time of the experience. Cancellations made after that time period will receive no refund
8-hour fully customized tour with reservations and bookings made on your behalf (restaurant or other venue reservations must fall within tour hours)
Children that are age 12 and under must be accompanied by an adult that is age 18 or older
English-speaking professional tour guide
Preparing a customized tour requires some time, especially if reservations for restaurants or other venues are required. We recommend making a reservation as early as possible. Ideally, it should be 3 months before your travel date, or 1 month before the travel date at the very least. For Custom Tour bookings that are requested with less than 7 days before the travel date, we may not be able to arrange your custom tour in time so your booking request may be cancelled and you will receive a full refund.
Guests are provided with the tour guides’ phone number before the tour and you can call the tour guide if you need help.
Hotel pickup and drop-off (if the hotel is within city center)
If your cancellation falls within the fees applied to the Standard Cancellation Policy, the service fee of 15% will no longer take effect. You will only be responsible for the cancellation fee specified in the Standard Cancellation Policy. Please carefully review the terms and conditions specified on the checkout page.
If you cancel the tour any time after we have sent you the custom Itinerary Sheet, the service fee of 15% of your total tour cost will be nonrefundable.
How far in advance should I book?
Why am I charged a service fee if I make a cancellation after you started planning the trip?
As for mode of transportation, you’ll have the option to choose public transportation option (utilizing the excellent train and bus systems) or the private vehicle option (with a meticulously clean and comfortable chartered vehicle with personal driver) to take you around the city for your own comfort. The choice is yours. We are just here to make the planning and arranging process easy for you.
Moderate Cancellation Policy:
Organizing and planning a trip requires a lot of time and if we have made reservations on your behalf, it may be very challenging to cancel some booking requests. Once we receive your booking and your answers from the Custom Tour form, we will begin putting together your Itinerary Sheet and will start arranging your tour guide, buying tickets, making reservations at venues for your tour, etc.
Passports may be required to verify age on the day of the tour.
Price: Select number of people under Booking Request for pricing
Although this is a private tour, the tour guide will only wait for you for up to 45 minutes of start time before the tour is cancelled
Transportation within the city only (either public transportation or private vehicle, based on your booking)
PLEASE FILL OUT THE TOUR FORM: After your booking, you will receive a link to the Tokyo Form (within 48 hours) that asks for pertinent information required for this booking. Please ensure that this Tokyo Form is completed accurately at least 7 days before your tour date.
We ask that all guests arrive at the location at least 10 minutes before the designated meet-up time
Included:
Please dress appropriately for all weather conditions
The remaining hours will be allotted on the travel/walking time and free time
Japan Awaits is a licensed tour operator in Japan, with hundreds of registered and vetted tour guides nationwide. We offer tours in any location in Japan and manage all details, including transportation and tickets. Visit Japan Awaits to learn more about our tours or inquire about a custom experience today.
Operated by Japan Awaits
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.