We guarantee the lowest price on all 200,000+ experiences we sell. If you find the same product cheaper within three days of booking or while you're in your destination, we'll refund the difference.
It's Easy To Do
Gather your information
Assemble your Viator Booking Number or Itinerary Reference Number and the proof of the lower price you found.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Cancellation
September 28
No refund
You can cancel up to 1 days in advance of the experience for a full refund.
For a full refund, you must cancel at least 1 full days before the experience’s start time.
Any changes made less than 6 full days before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Cancellation
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
1 to 6 Hours Mobile ticket
Pickup offered
Offered in: English, Spanish
Overview
As soon as you step off the plane, one of our friendly and professional drivers will be waiting for you at the airport's arrival hall. Your driver will be holding a sign with your name on it, making it easy for you to spot them. Once you have met your driver, they will escort you to your private vehicle, which will be a comfortable and spacious sedan or SUV, depending on your preferences and needs. Our vehicles are regularly maintained and serviced to ensure your safety and comfort during your transfer.
In addition to our personalized service, we also offer complimentary water and snacks to ensure you are comfortable and refreshed throughout your journey. Arriving at your hotel, your driver will assist you with your luggage and ensure that you are checked in safely before departing.
We will meet you at the reception of the hotel where you are staying, if this is not possible, with the room number and your name we will be able to locate you faster and with the help of the receptionist we will be able to contact you in the room and inform you that your driver is already waiting
What To Expect
After you have contacted us through any of our communication channels, one of our representatives will contact you via WhatsApp to confirm your location and pick-up time.
We will always be at least 20 minutes early for the pick-up time. During the trip, you can request stops to visit specific places, to shop or eat. These stops are offered at no additional cost.
Additional Info
Infants and small children can ride in a pram or stroller
Service animals allowed
Specialized infant seats are available
Suitable for all physical fitness levels
Operated by Ticotrekker
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time
Any changes made less than 24 hours before the experience’s start time will not be accepted.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Cut-off times are based on the experience’s local time.
1 to 6 Hours
Mobile ticket
Pickup offered
Offered in: English, Spanish
