We guarantee the lowest price on all 200,000+ experiences we sell. If you find the same product cheaper within three days of booking or while you're in your destination, we'll refund the difference.
It's Easy To Do
Gather your information
Assemble your Viator Booking Number or Itinerary Reference Number and the proof of the lower price you found.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Cancellation
September 28
No refund
You can cancel up to 1 days in advance of the experience for a full refund.
For a full refund, you must cancel at least 1 full days before the experience’s start time.
Any changes made less than 6 full days before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Cancellation
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Our service is unique, because we offer our clients safe, comfortable, high-comfort vehicles and we provide the best service, to make their trips the best experience in the city.
We are backed by a legally constituted transportation company. That is, you will not have to worry about whether our vehicles work with illegal platforms.
In addition, we offer a variety of products, so that our clients can choose the best option according to their tastes and budget.
Therefore, we offer the VIP AIRPORT SERVICE, for clients who want to travel in high-end vehicles.
We are not only concerned about your comfort, we also want you to learn more about the history of Medellín and its nearby towns while you enjoy the trip.
Contact the person one day before the service to inform them of the exact number and size of their luggage (luggage).
On the day of arrival at the airport, we will contact them when they land to coordinate pick-up at the exit gate (Inform them of the exit gate number).
Provide information about where they are staying, whether it be the name of the hotel or hostel. If they are staying at an Airbnb, provide the name of the building or unit, or send the address.
What To Expect
Contact us one day before the service to inform you with certainty about the number and size of your bags (luggage).
On the day of arrival at the airport, we will contact you when you land to coordinate the pick-up at the exit gate.
Provide information about your accommodation, whether it is the name of the hotel or hostel. If you are staying in an Airbnb, provide the name of the building or unit, or send the address.
We will try to answer all the questions you have regarding what you want to do in the city, places to visit such as restaurants, bars, clubs, museums, etc.
Additional Info
Suitable for all physical fitness levels
Operated by Medellín Mágica
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time
Any changes made less than 24 hours before the experience’s start time will not be accepted.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Cut-off times are based on the experience’s local time.