We guarantee the lowest price on all 200,000+ experiences we sell. If you find the same product cheaper within three days of booking or while you're in your destination, we'll refund the difference.
It's Easy To Do
Gather your information
Assemble your Viator Booking Number or Itinerary Reference Number and the proof of the lower price you found.
We'll examine your materials and get in touch as soon as we can.
Receive your refund
If everything checks out, we'll refund you the difference between the two prices.
Select Date and Travelers
Non-refundable
You will not receive a refund if you cancel. Learn More
Cancellation
Free cancellation
September 27
100% refund
September 28
No refund
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Cancellation
September 28
No refund
You can cancel up to 1 days in advance of the experience for a full refund.
For a full refund, you must cancel at least 1 full days before the experience’s start time.
Any changes made less than 6 full days before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Cancellation
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Confirm the name of your hotel if it is a private house please send the location pin
* Not valid for pick up at Tulum airport, since it is not a hotel*
What To Expect
confirm the name of your hotel if it is a private house please send the location pin
A representative will contact you. *The operator will arrive 15 minutes before your scheduled departure time. *The duration of the trip can be from 90 to 120 minutes, depending a lot on the time of day due to traffic
Additional Info
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Specialized infant seats are available
Suitable for all physical fitness levels
Operated by Transportadora turística Maupome Gil
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
45 to 1 Hours
Mobile ticket
Pickup offered
