We guarantee the lowest price on all 200,000+ experiences we sell. If you find the same product cheaper within three days of booking or while you're in your destination, we'll refund the difference.
It's Easy To Do
Gather your information
Assemble your Viator Booking Number or Itinerary Reference Number and the proof of the lower price you found.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Cancellation
September 28
No refund
You can cancel up to 1 days in advance of the experience for a full refund.
For a full refund, you must cancel at least 1 full days before the experience’s start time.
Any changes made less than 6 full days before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Cancellation
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Make your trip to Japan experience as relaxing as possible with a shared transfer to your Osaka city from the kansai International Airport (KIX)
.Get whisked away in comfort and style in our van / coach. We can travel from Kansai International Airport (KIX) to all 24 wards of Osaka City in the hotels with telephone number start with '06' (eg: 06-xxx-xxxx), dropping you right at the doorsteps of your hotel,apartment,etc.Enjoy the stress-free comfort and convenience. Book a seat in this shared ride door?to?door transfer for a comfortable ride.
Please wait at the specific meeting point that provided by us.
What To Expect
Your driver will pick you up from the Kansai International Airport (KIX) terminal to all 24 wards of Osaka City in the hotels with telephone number start with '06' (eg: 06-xxx-xxxx) dropping you right at the doorsteps of the address where you want to go. This is a door to door offer, cheaper than a taxi, more eco-friendly than your personal car and more comfortable than the public transport. When you book , you will need to advise your flight details and Osaka city hotels details. You need to go to the “Meeting Point” which is indicated in your reservation confirmation or service voucher. Your driver will hold a ‘Cherry Tomato’ Sign Board to meet and greet you. Will wait at meeting point 45 minutes after ETA until 80 minutes after ETA Will depart as soon as all passengers turn up.
Distinctive and dependable for on time pick – up and deliveries. Our gracious professional drivers will get you to your desired destination as quickly and safely as possible.But we cannot guarantee an English-speaking driver.
Our Cherry Tomato customer support representative are always happy to assist you with all your questions or services concern about your trip in Japan.For emergency assistance during your Japan visit, you can contact our Emergency Assistance Team 24/7.Please booking now.
Please note :
• Minimum of 4 Adult fares to activate the service.
• Baggage: One Big Suite Case & One Hand Carry per Passengers,
• Additional baggage: Please check with us & indicate under "Special Requirement".
• Door-to-door service available 24 hours a day, 7 days a week
• Early morning / Late night : No surcharge
Please provide :
• full name and age for all guest
• service date
• flight details i.e. flight number, airport code, ETA/ETD
• hotel details i.e. name, address, telephone and fax number;
• apartment details i.e. building name & address
• apartment host name, phone number and email address
• guest contact number
• total number of baggage
Additional Info
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
Hotels with telephone no. start with '06' (eg: 06-xxx-xxxx)
Minimum of 4 Adult fares to activate the service.
Baggage: One Big Suite Case & One Hand Carry per Passengers, For additional baggage, please check with us & indicate under "Special Requirement". If you have many luggage please make your reservation under private transfer service.
Itinerary Frequently Asked Questions:
1. How can I locate Cherry Tomato’s driver and vehicle
You need to go to the “Meeting Point” which indicated in your reservation confirmation or service voucher. Driver will hold ‘Cherry Tomato’ Sign Board to meet and greet you.
2. What should I do if my flight or train is delayed
For airport, seaport and train-station pick-ups, we indicate ‘maximum waiting time’ in our service voucher, if you are not able to be picked up on time, Please contact our service center. We understand that there may be issues beyond your control which could lead to unexpected delays. Therefore, by providing your flight, train, or cruise details upon booking, our staff is able to track your actual arrival time and will adjust your pick-up time accordingly.
3. Where are your pick up and drop off points
We provide a Door-to-Door service. We will pick you up from the Airport terminal you arrived and take you to the address where you want to go to.
On departure we will pick you up from your address and drop you off at the terminal from which your flight leaves. (Noted that all flight details and address info are based on the booking form which you filled in.
4. Where will you wait for me at my hotel/apartment/home
If you are going to your destination from a hotel, normally please wait at the hotel lobby. (you will receive departure notice one day before service day, around 5 PM). If being collected from an apartment or your home, please wait outside by your main door. If apartment or home unable to reach due to narrow streets and our vehicle size, will decide meeting point nearby.
5. What if I get to the airport too late and miss my flight
We normally set your pick-up time to get you to the airport 2 hours or more before your flight.
6. How far in advance do I have to make my reservation
We accept bookings 13months in advance, for last minute travelers, we recommend you book at least 72 hours in advance to ensure that we have enough time to process your request. However, we will do our best to accommodate last minute requests even before your flight take off. Take note booking is subject to availability and confirmation.
7. Can passenger travel with a wheelchair
It can be arranged only if we were informed. You must inform us in advance if there are passenger needs wheelchair or travel with a wheelchair. A rental wheelchair for mobility also can be arranged in advance.
Operated by Cherry Tomato
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time
Any changes made less than 24 hours before the experience’s start time will not be accepted.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Cut-off times are based on the experience’s local time.