We guarantee the lowest price on all 200,000+ experiences we sell. If you find the same product cheaper within three days of booking or while you're in your destination, we'll refund the difference.
It's Easy To Do
Gather your information
Assemble your Viator Booking Number or Itinerary Reference Number and the proof of the lower price you found.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Cancellation
September 28
No refund
You can cancel up to 1 days in advance of the experience for a full refund.
For a full refund, you must cancel at least 1 full days before the experience’s start time.
Any changes made less than 6 full days before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Cancellation
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
If you've never heard of a whale shark, this 6-hour, small-group tour will offer a thrilling, witness the longest fish in the world, who happens to also be completely harmless and curious. Whale sharks allow humans to observe and swim around them at a close distance. The tour begins with a morning pickup from your Cancun or Playa del Carmen hotel and a 50-minute boat ride out to the whale sharks' feeding grounds, where an expert guide enters the water with you. Enjoy snacks and on board and stopover on beautiful Isla Mujeres on your return. Round-trip transport from your Cancun or Playa del Carmen hotel, equipment, beverages and snacks, and snorkel equipment are all included.
We will pick up at your hotel lobby and will inform pick up time the day before
What To Expect
We start our boat expedition traveling north for about 50 minutes to reach the feeding grounds. We´ll spend around 2.5 hours snorkeling and swimming with the whale sharks with a certified guide at all times. With a little luck, we´ll get to see some manta rays, too!
After this unique experience, we´ll provide sandwiches as we head back. We´ll stop at the north beach of Isla Mujeres for a delicious shrimp ceviche, guacamole and chips.
We will be back at Punta Sam around 1:00 pm.
Additional Info
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Travelers should have at least a moderate level of physical fitness
Children must be accompanied by an adult
May be operated by a multilingual guide
Not recommended for participants with back problems or for pregnant women
It is not permitted to touch the whale sharks, the coral or any other marine life
Important recommendations and bring with you: towel, change of clothes, swimming suit, sun shirt, sunglasses, sandals, and biodegradable sunblock.
Operated by DC Explorer Isla Mujeres
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time
Any changes made less than 24 hours before the experience’s start time will not be accepted.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Cut-off times are based on the experience’s local time.