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You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Cancellation
September 28
No refund
You can cancel up to 1 days in advance of the experience for a full refund.
For a full refund, you must cancel at least 1 full days before the experience’s start time.
Any changes made less than 6 full days before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Cancellation
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
12 Hours Mobile ticket
Pickup offered
Offered in: English, Spanish
Overview
The best all-inclusive natural water park in the Riviera Maya a few minutes from Tulum.
When you make your reservation you will have a personalized service that will send you the exact pick-up time at the hotel and some recommendations for the tour. We monitor the transportation so that it arrives on time and we are in communication all the time in case you need help with anything.
This natural park is considered a natural wonder of Mexico and adventure activities such as snorkeling in the cove, cycling through the jungle paths, jumping into the water from the stone of courage, diving from a zip line and feeling the excitement of the most top of the slides in Cancun, Tulum and the entire Riviera Maya at the Faro Mirador; These and many other activities you can experience in the natural wonder of the Riviera Maya.
What's Included
Tour along trails in the middle of the jungle. Cenotes, caves and grottoes.
El Faro Mirador with 360° views at 40 m high and slide descent.
Life jackets, floating tires and bicycles.
Special games for the little ones in Children's World.
The Meliponario and the Nursery.
Adventure World: rope games, zip lines and jumps from 5 meters high.
Unlimited snorkeling in the cove with use of fins and snorkel mask with integrated tube.
Air-conditioned vehicle
Continental breakfast from 9:30 a.m. to 11:30 a.m.
Use of lockers, toilets, showers, dressing rooms and a towel.
Snacks and buffet lunch at 11:30 a.m. at 5:30 pm.
Tire ride along the river.
Unlimited non-alcoholic drinks and domestic open bar.
The exact pickup time will be informed to you a couple of hours after making your reservation for the next day and if it is for future days, it will be sent to you the day after you have made your reservation via text message or WhatsApp.
What To Expect
Xel-Há is a natural water park located in the Riviera Maya, where you will do unlimited snorkeling in a cove that flows into the Caribbean Sea. You can ride a bicycle through the jungle paths, jump into the water from the stone of courage, land from a zip line and feel the excitement of the highest of the slides in Cancun, Tulum and the entire Riviera Maya at the Faro Mirador; These and many other activities you can experience in the natural wonder of the Riviera Maya. Xel-Há is an all-inclusive park so the buffet and open bar are part of the experience.
Additional Info
Infants are required to sit on an adult’s lap
Not recommended for travelers with spinal injuries
Not recommended for travelers with poor cardiovascular health
Travelers should have at least a moderate level of physical fitness
Operated by Conoce Lo Tuyo - Know Thy World
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time
Any changes made less than 24 hours before the experience’s start time will not be accepted.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Cut-off times are based on the experience’s local time.